Shipping policy
Shipping Policy
Thank you for shopping with Journey to Me with Rita Lynn Berry. This Shipping Policy outlines the terms and conditions regarding the shipment and delivery of your physical products. Please read this policy carefully before making a purchase.
1. Shipping Destinations
We currently ship physical products to the following destinations:
- Domestic: United States
- International: Currently, we do not offer international shipping.
If your location is not listed or you have questions about shipping to your area, please contact us at ritaberry@newvisionccs.com.
2. Shipping Methods and Costs
2.1. Shipping Methods
We offer the following shipping options based on your location:
- Standard Shipping: [Estimated Delivery Time: e.g., 5-7 business days]
- Expedited Shipping: [Estimated Delivery Time: e.g., 2-3 business days]
2.2. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. You will see the calculated shipping cost at checkout before completing your purchase.
3. Processing Time
3.1. Order Processing
All orders are processed within [1-3 business days]. Please note that orders are not shipped or delivered on weekends or holidays.
3.2. Delays
If we are experiencing a high volume of orders or unforeseen delays, shipments may be delayed by a few days. We will notify you via email if there is a significant delay in your order's shipment.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your package on the carrier’s website. If you do not receive a tracking number, please contact us at ritaberry@newvisionccs.com.
5. Shipping Issues and Lost Packages
5.1. Shipping Errors
If you provided incorrect shipping information and your order cannot be delivered, please contact us immediately at ritaberry@newvisionccs.com. We will work with you to resolve the issue.
5.2. Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is lost or stolen, please reach out to the carrier directly with your tracking number for assistance.
6. International Shipping
We offer international shipping to select countries. Please note:
- Additional customs, duties, and taxes may apply based on your location.
- Delivery times for international orders vary depending on the destination and customs clearance.
7. Shipping for Digital Products
Digital products are not physically shipped. Once your purchase is complete, you will receive an email with a download link or access instructions for your digital product. If you experience any issues with accessing your digital product, please contact us at ritaberry@newvisionccs.com.
8. Contact Information
If you have any questions or concerns regarding your order’s shipment, please reach out to us:
- Email: ritaberry@newvisionccs.com.